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Privacy Policy

A legal disclaimer

At EastCoastFlix.com, your privacy is our top priority. We are committed to protecting your personal information and ensuring that your experience with our IPTV streaming platform is safe, secure, and enjoyable. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

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1. Information We Collect


We may collect limited personal information necessary to provide our services effectively, including:
 

  • Account Information: Name, email address, username, password, and contact information provided during registration or subscription.

  • Billing Information: Payment method details (processed securely via third-party payment gateways such as GlobalPayments or Wise — we do not store full card details).

  • Technical Information: IP address, device type, and browser version, used only for account verification, fraud prevention, and improving streaming performance.

  • Usage Information: Viewing activity, login times, and app version to optimize your IPTV experience.
     

2. How We Use Your Information


We use the information collected to:
 

  • Deliver and maintain your IPTV service.

  • Process payments and manage your subscription.

  • Provide technical support and respond to customer inquiries.

  • Improve service reliability and user experience.

  • Send service-related updates such as renewal reminders or new feature announcements.
     

We do not sell, rent, or trade your personal information to any third party.

 

3. Data Sharing and Disclosure


Your personal data will never be shared with unrelated third parties.

We only disclose information when:

  • Required by law or to comply with legal obligations.

  • Necessary to protect the rights, property, or safety of EastCoastFlix.com or its users.

  • To trusted partners or vendors strictly for essential services (e.g., payment processing or hosting), bound by confidentiality and data-protection agreements.
     

4. Data Security
 

We employ advanced encryption and security protocols to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to customer data is limited to authorized personnel only.


5. Cookies and Tracking
 

Our website may use cookies to improve functionality and user experience. Cookies help remember login details and optimize performance. You can disable cookies in your browser settings at any time, though this may limit certain features.
 

6. Your Rights


You have the right to:

  • Request access to your personal information.

  • Correct inaccurate or outdated information.

  • Request deletion of your data (subject to legal or service obligations).

  • Opt out of promotional communications at any time.


7. Data Retention

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We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.


8. Children’s Privacy

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EastCoastFlix.com is not intended for children under 13. We do not knowingly collect or store personal information from minors.


9. Updates to This Policy

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We may occasionally update this Privacy Policy to reflect service improvements or legal changes. Any updates will be posted here with a revised “Effective Date.”

 

10. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@eastcoastflix.com
🌐 www.EastCoastFlix.com

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